Disclaimer Policy

Disclaimer Policy

Effective Date: July 21, 2026

This Disclaimer Policy applies to Open Air Haven ("Open Air Haven," "Company," "we," "our," or "us") and the information provided through www.openairhaven.com (the "Website").

The content available on our Website is provided for general informational and educational purposes only. While we strive to provide accurate and current information, we make no guarantees regarding the completeness, accuracy, reliability, or suitability of any information contained on this Website.

By using our Website, you acknowledge and agree to the terms of this Disclaimer Policy.


1. General Information Only

The information provided on our Website is intended solely for general informational purposes.

Although we make every reasonable effort to ensure that product descriptions, specifications, installation information, dimensions, pricing, availability, and other content are accurate, errors, omissions, or inaccuracies may occasionally occur.

Nothing on this Website should be interpreted as professional advice.


2. Product Information Disclaimer

Open Air Haven sells products manufactured by third-party companies.

Product specifications, dimensions, colors, finishes, performance ratings, warranties, manuals, certifications, and installation requirements are provided by manufacturers and suppliers.

While we strive to keep product information current, manufacturers may change:

  • Specifications

  • Features

  • Materials

  • Colors

  • Dimensions

  • Included accessories

  • Warranty coverage

without prior notice.

Customers are encouraged to verify important product information before purchasing or installing any product.


3. Installation Disclaimer

Many products sold through Open Air Haven require proper installation.

Installation instructions, assembly guides, videos, and articles provided on our Website are offered as general guidance only.

Installation requirements vary depending on:

  • Product model

  • Local building codes

  • Utility connections

  • Site conditions

  • Climate

  • Manufacturer requirements

We strongly recommend using qualified professionals whenever installation involves:

  • Gas connections

  • Electrical work

  • Plumbing

  • Structural modifications

  • Concrete work

  • Roofing

  • Permitting

Open Air Haven assumes no responsibility for damages, injuries, code violations, or losses resulting from improper installation.


4. Outdoor Living & Design Content

Our Website may include articles, buying guides, planning resources, maintenance tips, and outdoor design inspiration.

These materials are intended solely for educational purposes and should not be considered architectural, engineering, construction, landscaping, or professional design advice.

Individual project requirements vary significantly.

Always consult qualified professionals before beginning construction or installation projects.


5. No Professional Advice

Information available on our Website is not intended to replace advice from qualified professionals, including but not limited to:

  • Architects

  • Engineers

  • Contractors

  • Electricians

  • Plumbers

  • Gas technicians

  • Landscapers

  • Financial advisors

  • Attorneys

  • Tax professionals

Any decisions made based on information provided by Open Air Haven are solely the responsibility of the customer.


6. Third-Party Links

Our Website may contain links to third-party websites, manufacturers, suppliers, or service providers.

These links are provided solely for your convenience.

Open Air Haven does not control or guarantee the accuracy, availability, policies, products, or services offered by third-party websites.

Accessing third-party websites is done entirely at your own risk.


7. Manufacturer Information

Much of the information presented on our Website originates from manufacturers.

Although we make reasonable efforts to verify information before publication, we cannot guarantee the accuracy or completeness of manufacturer-supplied content.

Manufacturer specifications, pricing, warranties, and availability may change without notice.


8. Testimonials & Reviews

Our Website may include customer reviews, testimonials, ratings, photographs, or other user-generated content.

These reflect the personal opinions and experiences of individual customers.

Individual experiences vary depending on many factors, including installation quality, environmental conditions, maintenance, and product usage.

Open Air Haven does not guarantee that every customer will experience similar results.


9. Availability & Pricing

Product availability, lead times, pricing, promotions, and shipping estimates are subject to change without prior notice.

We reserve the right to:

  • Correct pricing errors

  • Modify product information

  • Update specifications

  • Cancel orders affected by pricing or inventory errors

Please refer to our Billing Terms & Conditions for additional information regarding pricing and payment.


10. Affiliate Disclosure

From time to time, Open Air Haven may participate in affiliate marketing programs or include affiliate links to products or services offered by third parties.

If you purchase products through qualifying affiliate links, we may receive a commission at no additional cost to you.

Affiliate relationships do not influence our product recommendations or editorial content.


11. Intellectual Property

All content published on this Website, including:

  • Logos

  • Graphics

  • Images

  • Product collections

  • Buying guides

  • Articles

  • Videos

  • Website design

  • Branding

  • Written content

is protected by applicable copyright and intellectual property laws.

Unauthorized reproduction, distribution, or commercial use of our content is prohibited without prior written permission.


12. Errors & Omissions

While we make every effort to maintain accurate information, the Website may occasionally contain:

  • Typographical errors

  • Pricing mistakes

  • Product description inaccuracies

  • Technical errors

  • Outdated information

Open Air Haven reserves the right to correct errors, modify content, or update information at any time without prior notice.


13. No Warranties

The Website and all information provided are offered on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Open Air Haven disclaims all warranties, whether express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy

  • Reliability

  • Availability

  • Continuous operation

We do not guarantee uninterrupted access to the Website.


14. Limitation of Liability

To the fullest extent permitted by law, Open Air Haven shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

  • Use of this Website

  • Reliance upon Website content

  • Product information

  • Third-party websites

  • Installation guidance

  • Product recommendations

  • Temporary Website interruptions

  • Technical failures

Our maximum liability relating to any Website content shall not exceed the amount paid for the applicable product giving rise to the claim.


15. Use at Your Own Risk

Your use of this Website is entirely at your own risk.

You assume full responsibility for any decisions made based upon information found on this Website.

Before undertaking any installation, construction, remodeling, or purchasing decisions, you should independently verify that products are appropriate for your intended application.


16. Policy Updates

Open Air Haven reserves the right to modify or update this Disclaimer Policy at any time.

Changes become effective immediately upon posting to the Website unless otherwise stated.

Continued use of the Website constitutes acceptance of the updated Disclaimer Policy.


17. Contact Us

If you have questions regarding this Disclaimer Policy, please contact us.

Open Air Haven

Website: www.openairhaven.com

Email: support@openairhaven.com

Business Address:

Registered Agents Inc.

116 Agnes Road Suite 200

Knoxville, TN 37919


Thank you for visiting Open Air Haven.

We are committed to providing helpful, accurate information while encouraging customers to make informed decisions and consult qualified professionals whenever appropriate.